The Order Management & Customer Service Specialist manages all product orders, and will work closely with our sales/stylist team to ensure best-in-class customer service for our customers. They are also the main point of contact with our vendors, and will ensure that every order is processed and delivered on time. This position is part-time to start with a potential to go full-time.
A strong business acumen, basic accounting skills and the ability to reason through ever changing scenarios are necessities for this position. Taking the initiative and the ability to anticipate problems before they happen are also essential for success. Some retail and/or e-commerce experience is a plus, and prior customer service experience is helpful. The candidate must work well with a team of people. If you have an "all hands on deck" attitude, enjoy a large amount of responsibility, and like to ask the question “how can we work smarter and more efficiently?”, this position is for you!
Order Management & Customer Service Specialist
Spruce Up, Inc is the first company to create an AI-enabled, personalized e-commerce experience for the home. Shopping for furniture and decorative items online can be stressful and time consuming, and prone to expensive mistakes. We simplify the process of finding “just the right thing(s)” curating a personalized mini-boutique that is unique to your home, your lifestyle, budgets, and needs.